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Fat Quarterly Issue 13

The Modern Traditional issue came out today and it is a FANTASTIC one! And not just cause I'm in it:) I haven't even had a chance to read it properly and there are already lots of projects I can't wait to try. If you aren't a subscriber, you can purchase a subscription or just a single issue. And...you can always go back and purchase older issues if you missed one that you just HAVE to have. Oh...and be sure to check out page 55! I've had to keep mum on this for so long and am so excited to finally be able to share pics:)

Which projects from Issue 13 are first on your list?

Covert Robin and Some News

I played along with the Covert Robin swap again this year. I was treated to a beautiful quilted pillow cover, which you will not see pictured here. I took some pics of it, but when I sat down to edit them this evening they were all blurry and out of focus. I'll need to get some more someday soon!

 

But my contribution to the swap was this quilt. It's 32" square and was designed to be used either as a table scarf or a wall hanging...but its recipient is welcome to use it however she pleases. I'm sure a snuggly cat would be happy to claim it, or a doll, or maybe even a child. Amy at http://www.nikonikobaby.blogspot.com/ displayed a Women in Scripture button on her blog and it was Easter time, so I thought she might like this. Pop over and take a look...she's taking the kids clothing week challenge and she makes some seriously cute clothes!

 

 

So what's the big news??? Nope...not pregnant! And not gonna be:) Bee sealed the deal on that one...she's more than I can handle!

 

It seems I find myself once again gainfully employed...full-time! Yikes! I think I've probably mentioned once or twice that back in the dark ages I was a teacher. I taught 2nd and 3rd grades, reading intervention, and was a literacy coach. I've been home with Belle and Bee for the last 4 years and loved every...ok, most minutes of it. But when there was an opening for a literacy coach at Belle's school, it just seemed like it was meant to be. I've been back at work for 3 weeks and am really enjoying it. There is some adjustment going on behind the scenes around here, but generally everyone except Bee is happy about it. Bee is spending her days with her Nana and TT (that's her great-aunt) and really likes that part...she's just not too happy about the absent Mommy part. But, I am already feeling like I enjoy the time I spend with her more because it isn't so endless. So I think eventually she will start to see that Mommy is a brighter, happier person with some structure and professionalism in her life...fingers crossed!

 

I'm still sewing though not quite as much, still cooking though not for quite so many hours, and still crafting, gardening, and lovin on my littles. I'm in a couple of swaps this spring and have joined in a couple of challenges through our local Modern Quilt Guild. I'm even mostly keeping up with my Block of the Month clubs. I'll try to keep you updated...the real challenge is not having much of a chance to take pics during daylight hours. So...it may be grainy pics and less frequent posting, but we'll stay in touch:)

Good Customer Service Goes a Long Way

No pictures today as my SD card is completely full and I'm too intimidated by the thought of trying to go through and edit all those gazillion pics to even begin...just a little public service announcement.

I really appreciate good customer service...not the follow you around the store stalking a sale kind...just good old fashioned making the customer feel good about the experience and resolving any issues that might arise. So when I find good customer service I like to share that info, so you all can experience it too.

In the last month or so, I have had two issues come up while shopping online with the Gap companies...you know, Old Navy, Banana Republic, Gap, Athleta, and Piperlime. One was totally my fault, the other theirs. Both were resolved within 24 hours with no more than a quick email from me to report the issue. No questions asked, no hassle given, just a prompt, polite resolution...in the customer's favor.

In the first, I applied a coupon code, but then went back and edited the contents of my cart. After the edits I didn't take the time to ensure that the coupon code was still active...it wasn't. My bad! I emailed customer service and they applied the discount retroactively and credited my credit card the difference...it was substantial. Pleased was I.

In the second issue, one item in a different order was shipped separately and never arrived at my house. Again...another quick email and within 24 hours they had credited my card...sadly the item was no longer available so they couldn't reship it. Pleased was I...again!

So...while this post is incredibly uncute, without so much as a tiny preschool grin to spruce it up, I hope the info serves you well. Because good customer service really does go along way!